✅ Stay professional, polite, and persistent—your role is to help clients stay on track.
✅ Set clear expectations from the start to avoid payment misunderstandings later.
✅ Use structured follow-ups to keep payments on track without overwhelming the client.
✅ Anticipate common excuses and respond strategically.
✅ Know when to escalate unresolved payment issues to a senior team member.

Now, apply these techniques in your follow-ups and keep payments coming in smoothly!

To solidify your learning and complete the course, take the quiz.

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