How to Respond Confidently
✅ Acknowledge & Ask Questions
- Instead of arguing, say:
- "I understand. What are you comparing it to?"
- "What’s most important to you—quality, reliability, or cost?"
✅ Highlight Value, Not Just Price
- Explain why the product is worth the investment:
- "This isn’t just about price—it’s about durability, ease of use, and long-term savings."
- "Many clients felt the same, but after using it, they realized it actually saves money over time."
✅ Offer a Cost Perspective
- Break it down: "That’s just **[small cost] per day for [big benefit]!"
- Show how it reduces future costs, time, or risks.
Key Takeaway:
Help customers see the bigger picture!