How to Respond Confidently

Acknowledge & Ask Questions

- Instead of arguing, say:

- "I understand. What are you comparing it to?"

- "What’s most important to you—quality, reliability, or cost?"


Highlight Value, Not Just Price

- Explain why the product is worth the investment:

- "This isn’t just about price—it’s about durability, ease of use, and long-term savings."

- "Many clients felt the same, but after using it, they realized it actually saves money over time."


Offer a Cost Perspective

- Break it down: "That’s just **[small cost] per day for [big benefit]!"

- Show how it reduces future costs, time, or risks.



Key Takeaway:

Help customers see the bigger picture!